Guides · Journalism · 5 min read

How to Collect Eyewitness Video for a Story, Fast

Published July 11, 2026

The footage that matters most to a breaking story is almost never shot by a crew. It’s shot by whoever happened to have their phone out. Getting that footage from a stranger, fast, without losing quality or context, used to mean DMs and email attachments that never quite arrived. One link fixes most of it.

1. Make the ask specific

"Send us your footage" is too broad. Narrow the callout to exactly what you need so people self-select correctly:

  • Upload anything you filmed at the scene.
  • Tell us where you were standing, and when.
  • Have footage from before it happened? Send that too.
  • Say your name and that we can use this, if you’re willing.

2. Ask for the original file, never a re-recording

A screen recording or a re-filmed playback loses quality and strips metadata you may need later. Ask sources to upload straight from their camera roll, the original file, untouched.

3. Capture context alongside the clip, not after

Time, location, and consent are far easier to get in the same prompt than to chase down afterward once a source has moved on. Build all three into the ask up front.

4. Put the link everywhere the callout runs

On air, on social, in the story itself, the same single link works wherever you publish the callout, and every submission lands in the same place regardless of where it came from.

5. Review before you assemble

With every angle in one place, verify what you can before cutting anything together, multiple vantage points of the same moment are exactly what makes a source clip usable rather than just dramatic.

Questions people ask

What makes an eyewitness callout work?

A specific ask. Naming the place, the window of time and the thing you need footage of produces usable material; a general appeal for anything people have produces volume you then have to sift.

Why ask for the original file rather than a re-recording?

Because a clip filmed off a screen loses quality and strips the metadata, and both of those are what makes footage verifiable. Ask for the original every time.

How do you capture context alongside the clip?

Collect it at the same moment as the upload, not in a follow-up. Whoever sends the footage is the only person who knows where they were standing and when, and they stop answering messages within a day.

Ready to make one?
Eyewitness & journalism: start a collection in two minutes. Free to create.
See how it works →

One link does the collecting for you.

Two minutes to set up, free to create, and nothing to pay until you unlock your videos.

Will people actually record something?

They open the link and record in their browser. Nothing to install, and no account to make.

What if I set it up and nobody sends anything?

Creating a collection is free, and you pay when you unlock your videos. An empty collection costs you nothing.

What do I even ask people to say?

Every occasion page here comes with prompt ideas you can send as they are, or write your own.

Create your collection